About the job
Every day is different at FritsJurgens. Architects, designers, and door manufacturers from all over the world apply FritsJurgens pivot hinges. It is up to you to answer all their questions as well as possible and assist them with their projects. You, therefore, work in a solution-oriented way and can communicate clearly, even if the questions are technical. In this way, you help them realize the most beautiful pivot doors.
FritsJurgens operates worldwide. For this vacancy, you must speak both the English and Spanish languages fluently.
The customer service specialist connects customer demand with the activities within FritsJurgens. In this position, in addition to customer contact, you will be involved in processing orders in the CRM / ERP and guiding and monitoring shipments to our customers. You are an extension of our export managers in the sales department, with whom you provide the optimal customer service.
At FritsJurgens we find it important to improve and develop in every area constantly. That is why you are continually looking for improvements that make our processes easier, faster, and better for FritsJurgens, but above all, our customers.